Rob Neil FBCS CITP CEng

“Rob has been an invaluable help in setting up the governance for our Digital Transformation Programme. Rob’s extensive knowledge and experience, essentially of all things IT, helped us address each challenge as it arose. Nothing was ever too much trouble for Rob, he always made himself available when needed, and usually always had an approach based on his extensive experience. One thing I really like about Rob is his down-to-earth approach, and his willingness to roll up his sleeves and get stuck in when needed, especially at director level! I also found his feedback to be honest, helpful, and importantly, consistent. Rob’s blend of academic and real-world experience is invaluable for any organisation looking to improve its digital capabilities.”

“I have worked with Rob for over 20 years and a more conscientious, professional and diligent colleague I could not imagine. Rob has the ability to see through any confusion and get to grips with providing effective and efficient solutions, whatever the problem or challenge. It’s my good fortune to be able to call Rob a colleague and a friend.”

“Rob has been an innovator & early adopter of new concepts & technologies which has delivered exceptional savings for his business. He is a pleasure to work and gives honest & consistant feedback whether it's good news or bad. A real proffesional.”

“Rob is a "thought-leader" and a progressive thinker in all matters IT & communications. He has an absolute focus on ensuring that IT & technology is only deployed if it delivers real value for his organisation and the people in it, delivering tangible benefits in support of business objectives. Rob is also a pleasure to work with as he forges real vendor/client interaction, providing open, pragmatic and constructive feedback that benefits all parties.”

“In the 10 years I have known Rob he has shown an outstanding ability to lead the field. By utilising innovation and technology he has delivered savings and improved customer satisfaction. His wealth of knowledge born from the public, private sector and academic roles add real value to any project. A real pleasure to work with, a consummate professional.”

“I had the good fortune to meet with Rob on many occasions when he was a client of Mitel Networks. Rob was leading the IT team at Ashford Borough Council and driving the team outside of their comfort zone. Rob was pioneering the use of IT to better serve the customers of the Council and to dramatically reduce the costs to the Council. Rob was the consummate professional and was always absolutely committed to achieving the best possible results and the best commercial terms for Ashford Borough Council.”

“Having worked with Rob now for over ten years he has always been a professional individual with a strategic outlook in regards ICT. He has the vision as well as understanding the challenges Local Authorities have in regards delivering ICT while remaining efficient in today’s world. His is always looking at collaborate ways forward by focusing on the redesign of processes and systems as well as pushing the boundaries when looking at innovation in regards ICT.”

“Rob's open lectures in CRM and 'Leveraging business through technology' have received much acclaim from my students.”

“In the time I have worked with Rob he has demonstrated an outstanding acumen for driving change towards a customer focused delivery model using ICT. He appreciates that people, processes & technology must be justly blended to create a customer facing organisation. Rob is a genuine leader who gets how technology plays a role, but critically, understands how people can make all the difference.”

“I worked with Rob at Ashford and found him a pleasure to work with. He is a technically competant, hands-on manager.”